PC Support
PC Support
Trust Corporate Network Solutions to manage your PC
No matter which desktop, laptops or workstations you use or which operating systems they’re running, Corporate Network Solutions will monitor, maintain and manage them all. We’ll provision, secure and inventory your machines and systems, ensure all drivers and software are up to date, manage your licenses, integrate them with your existing equipment, and much more.
Benefits of our PC Support
Empower your users
Corporate Network Solutions works proactively and non-stop to keep your business up to date and running smoothly. We also work closely with your staff to make certain they understand how to use their machines and applications. If there’s a failure, we spring into action to get your team up and running as quickly as possible.
Pick the best service fit
Corporate Network Solutions offers tiered service levels to ensure that you’re engaging us to deliver exactly the level of services you need. Each level of service has its own tiered Service Level Agreement, so you custom-fit every part of the relationship with us.
Support you can count on
Desktop and workstation support is available by phone or live remote control. Our IT support engineers remotely diagnose and resolve issues more than 90% of the time. Onsite IT support, even after hours, is available whenever it’s needed.
Response time guaranteed
Corporate Network Solutions guarantees our response time to be within the time frame outlined in your plan. Once we learn of an issue, we determine if the issue can be resolved remotely or if an onsite visit is necessary. Either way, we respond in compliance with our promise to keep you up and running 24/7/365. We are here to help you.
Be certain of peak performance
Corporate Network Solutions constantly monitors every functional network component: routers, firewalls, switches, IP based phone systems and more. We’re just as vigilant with critical desktop events and Mission Critical applications, anti-virus and software patch alerts.
You’re always safe and secure
Our PC support specialists remove spyware, adware and viruses before they can cause damage. We audit patches, ports, passwords and firewalls. And we inventory hardware and software assets, tracking your warranties and service contracts, and providing security updates and software installations.